Privacy policy

Privacy policy

Hotel City (hereinafter referred to as the “Hotel”) welcomes you to this website (hereinafter referred to as the “Website”) and is grateful that you are interested in the services that we can provide you.


Protecting your confidential information is very important to us and we want to ensure that you feel comfortable when you visit our Website.

We take care of and protect your personal data that is collected, processed and used on the Website during and after your visit.

We have set out the terms of processing your personal data while you use our Website in this Privacy Policy.


By accessing the Website, you agree to this Privacy Policy (hereinafter referred to as the “Policy”).

If you do not agree with this Policy, please stop using the Website.

This Policy may be updated from time to time. Therefore, please read it regularly. The last paragraph of the Policy indicates the date when the Policy was last updated.


What is the purpose and scope of the Website?

The Hotel strives to protect the personal data of individuals who use the Website. Accordingly, the Hotel has developed this Policy to describe how and what information will be collected from the Website users and to determine the purposes for which the Hotel may collect, transmit or otherwise make such data available. The Hotel has also established all reasonable measures that are necessary to protect the security of your data.

This Policy applies to all information the Hotel will obtain as a result of your use of the Website. The Policy does not apply to third party websites that are not affiliated with the Hotel, but may link to such websites through the Hotel Website (hereinafter referred to as the “Third Party Websites).

Please refer to the privacy policies of such Third Party Websites if you use their websites, because the Hotel is not responsible for and has no control over the content of the Third Party Websites or their practices in relation to data protection.

The terms of this Policy are subject to any additional contract terms you have agreed to with the Hotel, if any and any applicable laws or regulations.


What information do we collect from you and for what purpose?

When you visit the Website, our server automatically records the details of your visit (for example, your IP address, the website from which you visited our Website, the type of internet browser used during the visit, the type of device in which the browser is located, the Website pages you actually visited and the date and duration of your visit to the Website, etc.).

In addition, we collect personal information that you provide to us through the Website. For example, we collect personal information that you enter on the Website’s registration page such as your first name, last name, address, email address, telephone / fax number, bank account details, etc. or information that you provide us when you register on our Website to receive news, or information that is provided to us by third parties whose client / subscriber you are.

The Hotel will use your personal data for the following purposes:

  • technical administration of the Website and its research and development;
  • for client and customer administration and marketing purposes;
  • to provide you with information about our services and products;
  • for other cases defined by this Policy.


The Hotel complies with all applicable laws and regulations regarding the processing of personal data.


How do we collect and store information about you?

The Hotel uses technology such as cookies or tags (hereinafter referred to as the “Tracking Technology”) to collect the above information and understand how visitors use our Website.

Tracking Technology helps us manage and improve the efficiency of the Website, for example, whether there has been any connection between your computer and our Website in the past, to identify the most popular sections of the Website, etc.


Who do we share your information with?

The Hotel may transmit your information, for the purposes described above, to its affiliates, agents of its affiliates or to third party hotel service providers in or outside your country. Our affiliates, agents and service providers who have access to your personal data obtained through the Website are also under the obligation to protect the privacy of such data.

We may also disclose your information to government agencies or entities, regulators or any other person based on applicable laws, regulations, court decisions, or formal requests or instructions issued by the government regulators and for any similar purpose under applicable law.


What security measures have we taken to protect your information obtained through the Website?

The Hotel has implemented all reasonable technical and organizational security measures available to it to protect your personal data obtained by the Hotel through the Website from unauthorized access, use, loss or destruction.


What should you consider when you send data over the Internet?

The Internet is not considered to be a secure environment, and information sent over the Internet (for example using a website or email notification system) may be accessed by unauthorized third parties, which may result in the disclosure of information, alteration of information material or other technical error.

Regardless of whether the sender or the recipient of the information are in the same country, information sent over the Internet may be transmitted across international borders and may be found in a country where there are weak mechanisms for protecting personal data.

Please note that we are not responsible for the security of your information at a time when this information is being transmitted to the Hotel via the Internet. In order to protect the confidentiality of your data, we would like to remind you that you can choose the method you deem most appropriate for communicating with the Hotel.


How can you access personal data?

In accordance with current legislation and regulations, you may:

  • – check whether we store your personal data;
  • – request a copy of your personal data stored by us; or
  • – request the elimination of inaccuracies in your personal data stored by us.


If you have any requests regarding the processing of your personal data, please send us an email to the following email address:


Modified on 1 March, 2021